Who scanned what, when, and from which device — Loyalite logs it all, immutably. When a customer says 'but I had ten stamps yesterday,' you have the receipt. When an employee disputes a refund, you have the receipt. The truth is one search away.
Every event is written once. Voids and refunds are new entries that reference the original — not silent rewrites. The trail of what actually happened is always recoverable.
Search by customer, by staff, by date, by event type. The disputed scan from three weeks ago is one query away — not buried in a CSV your bookkeeper has to dig through.
Manual stamps, gifts, voids — they all carry the staff member's name. 'Who gave that?' stops being a question with a missing answer.
Customers can download their own data as JSON from the dashboard at any time, no support ticket required. Merchants can request a full ledger export — for taxes, due diligence, or the accountant who really would rather have a spreadsheet — and we hand it over without friction. We don't lock you out of your own data.
Claim your handle, set up your program, run your first scan — all in under five minutes. The 7-day trial starts when you launch, not before.
